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Cancelling a Disputed Transaction
You can cancel a disputed transaction by:
1. Select the Transactions tab;
The Transaction Search page appears.
2. Activate the Status Filter of `Disputed';
3. Click Search;
4. From the resulting transaction list, click on the Edit/Resolve Transaction in Dispute icon associated with the transaction in question;
The Resolve Dispute page appears with two lists:
· Transactions matched to the disputed transaction;
· Transactions for the same Account which are Waiting Accountholder.
5. Click Cancel Dispute;
This will change the status of the disputed transaction and its associated transactions to `Waiting Accountholder''.


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